We would like to introduce you to Coastline's new Facilities Management Assistant team.
The team is made up of two Davids, Mark and Nick, overseen by Facilities Contract Manager Nigel Lacey. They are responsible for:
- communal fire alarm and legionella testing
- communal repairs and maintenance reporting
- customer engagement.
Asset and Facilities Manager Liam Williams said: “In all of our customer feedback it is clear that customers see communal areas and grounds as an extension of their home and vital to local communities. Nigel and the Facilities Management Assistant team will help Coastline continue to deliver safe and well maintained communal areas to the standards both Coastline and our customers expect.”
The team's work will help Coastline ensure we are meeting the requirements of three Tenant Satisfaction Measures (TSMs) - maintaining building safety, keeping properties in good repair, and responsible neighbourhood management. Find out about TSMs on our performance page.
Head to our Community Standard section to read more about area inspections, grounds maintenance and cleaning of shared areas.
If you have comments or concerns about any of Coastline's communal areas or grounds contact us in your preferred way.
