August bank holiday
Over the August bank holiday weekend our phone lines will be open for emergency calls. Dial 01209 200200 at any time and you can speak with the out of hours service operated by Apello.
For anything that isn't urgent, please use My Coastline or email customer.service@coastlinehousing.co.uk.
Coastline House will be closed to visitors on Monday 26th August.
Our full service returns at 8:30am on Tuesday.
My Coastline
Our digital service on apps and online is the best way to get in touch:
- Report and manage repairs - for most work simply book a slot for an operative to visit, and if your plans change you can login and choose another time.
- Payments - pay by card through our secure payments partner Allpay.
- Your accounts - see your balance and recent transactions, plus rent and service charges.
- Knowledgebase - browse and search articles featuring answers to frequently asked questions about tenancies and services.
- Contact Coastline - send and receive messages which go straight to the best team to answer your question.
Download the apps using the links to the right, or visit the My Coastline site.