Redruth
37 hours
Circa £38,000 per year
To apply for this role please visit our recruitment site here to upload your CV
Coastline are committed to enhancing the lives of our customers and communities. As a Community Investment Manager, you will play a pivotal role in achieving this mission.
As the Community Investment Manager, you will lead the Community Investment Team, ensuring that our customers remain at the heart of everything we do. The Community Investment Manager plays a crucial role in meeting or exceeding the requirements of the Consumer Standards. You will lead the way to engage with our customers, encourage innovation and help to continuously improve our services, to provide a range of wider services beyond traditional landlord responsibilities.
We are looking for someone who:
- Is innovative and solutions focused, seeking and implementing opportunities to improve;
- Can make things possible and inspire success;
- Has significant skills and experience of partnership working with a proven track record of negotiating agreements, building effective partnerships and successful community projects;
- Has significant understanding of customer engagement practices and law relating to tenant empowerment in social housing;
- Has detailed knowledge of tools and techniques for dealing with challenging behaviours;
- Possesses good analytical skills demonstrable experience of utilising data and feedback to improve service delivery ;
- Work with wider teams and services to deliver success - do not operate in a silo environment.
As with any role at Coastline, we are always on the lookout for people who can demonstrate behaviours that align with our values.
A full driving licence and a satisfactory basic DBS check are essential for this role.
Click here to view the full role profile
Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can.
Anticipated closing date: 13 May 2024
Anticipated interview date: 22 May 2024