Coastline Housing is seeking a customer to become Chair of its Customer Voice group.
Our Customer Voice group includes customers of all ages and backgrounds, from across our homes in Cornwall.
Members refer to our Trust Charter to make sure that we meet our customer commitments.
They work with colleagues across the business as a 'critical friend' to:
- help to ensure customer views are asked for, listened to and acted upon
- take part in scrutiny reviews of services that matter most to you
- make recommendations, ensure Coastline is implementing those improvements, and report progress to our Customer Experience Committee.
If you are passionate about making a difference in your community and have the leadership skills to guide discussions and drive positive change, we would love to hear from you.
Time commitment: four two hour meetings per year, between the hours of 10am and 2pm.
Benefits:
• Reimbursement of travel expenses
• Full induction & training
• Annual shopping vouchers
• Celebration events to recognise your contributions
Ready to take on this rewarding volunteer challenge and make a tangible difference?
To apply, contact the Community Investment Team:
getinvolved@coastlinehousing.co.uk
01209 200200
