Our policies

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Acceptable Behaviour Policy
Adaptations Policy
Alterations and Improvements Policy
Antisocial Behaviour Policy
Group Code of Conduct
Customer Feedback (Compliments and Complaints) Policy
Damp Mould and Ventilation Policy
Group Data Protection Policy
Disrepair Policy
Domestic Abuse Policy
Equality, Diversity and Inclusion Policy
EDI Position Statement and Action Plan 2025-26
Electric Vehicle (EV) Charging Point Policy
Ethical Sales Statement
Garage Management Policy
Good Neighbour Policy
Hate Crime Policy
Hoarding Policy
Lettings Policy
Modern Slavery Statement

Message our Customer Access Team if you would like any help or advice about Coastline Housing's services.

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