Eric, 88, among award winners at Coastline’s prestigious annual ceremony
Coastline Housing proudly hosted the annual Customer At The Heart Awards (CATH) at the Penventon Hotel in Redruth on Wednesday October 15th.
Around 100 guests including nominees, Coastline volunteers, team members, executive team, board members, and non-executive directors, attended the event to celebrate the power of community spirit.
Francesca Rhodes, Coastline’s Chair, said in her address to attendees: “It’s really wonderful to be here and acknowledge the many contributions you make and the impact you have on our customers.
“In my first year as Chair, I’m really proud of what we have achieved together. We have supported over 1,600 people, whether they needed emergency shelter, longer term housing, or just someone to listen.”
The evening began with entertainment from Stevie D, followed by an inspiring awards ceremony hosted by Francesca and CEO Allister Young.
Guests enjoyed a buffet and the opportunity to connect with fellow community members, volunteers and Coastline colleagues.
The CATH Awards celebrate the achievements of those who make a difference, whether through small acts of kindness, environmental efforts, or personal growth.
Coastline recognises and honours the energy, passion, and dedication of its customers who help build stronger, more connected communities.
Award Winners
Good Neighbour - Hayley Gilbert & Lisa Davis, Camborne
Hayley and Lisa run the Camborne Children’s Clothes Bank. Their houses are donation points and they help hundreds of people each month.
Garden Competition: Annette Tolcher, Camborne
Your Next Step: Ophelia Charles, Illogan
Ophelia has helped to turn the garden at day centre Chi Winder into a usable space, planting fruits and vegetables to be used in the residents’ kitchen. By encouraging residents to get involved with the garden, she has helped build confidence, reduce isolation and offer a sense of pride and purpose to those who may be going through difficult times.
Partnership Working: Greenfingers
Kevin Hawke and his team at Greenfingers have supported communities working with trees, fencing and other ground works. Kevin also supported the Facilities Management Assistants with communal bin store clearances.
Young Hero – Lily Denyer, Redruth
Lily, aged 16, has volunteered at Miners Court Extra Care scheme on weekends, balancing her final year of school and part-time work. Recognising the value of companionship, Lily began volunteering fortnightly to play chess with a customer, who regularly speaks of the positive impact she has had on their mental wellbeing.
Community Volunteer of the Year: Eric Cawkwell, Camborne
Since joining Coastline’s volunteer scheme, 88-year-old Eric has been the driving force behind the transformation of the Miners Court Day Centre garden. His passion and purpose has led to the creation of an inclusive outdoor space that brings together day centre customers and Miners Court residents.
Partner Programme: Kingsley Quick, Carn Brea
Kingsley is incredibly hands-on, creative and up for everything. He is reliable and trustworthy and invites other clients to join in on projects he is involved with.
He has done an amazing job supporting the gardening at the allotment polytunnel and Chi Winder flower beds. He has also been involved in the Miners Court project.
Miners Minders: Ivan Keast, Redruth
Ivan is a new Miners Minder this year and he has made a huge difference to the scheme at the day centre with his infectious smile and willingness to help others. He is always lending a hand and coming up with new ideas.
Green Champion: Alasdair Grieve, Pool
Alasdair has made a meaningful contribution to Coastline’s environmental efforts through hands-on voluntary work in two key garden projects at Camborne Homeless Service’s allotment. He also played a vital role in a joint initiative between Miners Court and the Homeless Service, helping to build two new raised beds.
Special Recognition Awards: Steve Curtis, Redruth; Kelly Kemp, Camborne
Steve and Kelly brought leadership and insight to meetings with the Regulator of Social Housing, representing the customer perspective and shaping a meaningful dialogue.
Beyond this, their passion for amplifying the Customer Voice and driving positive change has strengthened Coastline and inspired greater engagement across our community.
