Here at Coastline Housing we are keen to ensure that all of our customers feel safe and secure in their homes, in particular where homes have communal areas such as blocks of flats. We are now in the second year of a five-year plan to replace and upgrade door entry systems across our supported housing schemes and in communal areas where we have blocks of flats.
Lots of positive changes are already beginning to emerge thanks to new technology which means we can now manage and control door fobs remotely.
Neil Crowther, Digital and Access Systems Technical Project Manager at Coastline, said: “Access control and door entry systems are incredibly important things for a landlord to consider and a huge responsibility. Ultimately these things make our customers feel safer in their homes, giving them greater control about who is able to access their building.”
Recent changes in technology have opened up new opportunities to improve and manage door entry systems in a more secure way that’s also more convenient for residents. Installing the new systems means that our Tenancy Team will have more control over fob management and potential anti-social behaviour issues.
Neil adds: “The old-fashioned door entry systems with fobs used to mean that, if a resident left a property or even just lost their door fob, we would have to replace fobs for everyone in that building for security purposes. The new systems allow us to just isolate and deactivate a single fob if a resident loses it or moves out. As you can imagine, this will save significant amounts of time and also expense in terms of the number of fobs we will need to re-issue in future.”
As well as reducing costs, it will also be a much greener way of working in the future, with the Tenancy Team being able to deactivate fobs remotely rather than having to post out or hand deliver a whole suite of new fobs to a block of flats or a sheltered scheme.
Coastline has already installed upgraded systems at Miners Court, Hens Horn Court, Trelawny Court and Veor House, as well as for a number of flats around the Camborne area. The programme will continue to roll out across the rest of our stock over the next few years.