Colleagues from Coastline held a Welcome Event at Trebarvah Court in Constantine to give all our new residents here the chance to meet some key Coastline contacts.
New residents were able to speak to their Tenancy Officer, Nate, plus a member of the Development Team, Income Team and Community Investment Team.
This meant customers were able to take the chance to ask questions face to face about their new homes, rent and benefits, getting involved and much more.
During our door-knocking visit and conversations with customers we were able to resolve a number of queries straight away.
Seven defects were flagged to us, which meant we were able to photograph them and send them onto the relevant contractors to be rectified, one customer was advised how to set up an electricity provider and another customer was booked in for a one to one phone call with our Income Team to discuss how they might be able to access our Crisis Fund for some financial help.
One resident told us: "I love living here it is great, the area is so beautiful"
Another added: "I am really close with my neighbour. We helped Coastline plant the trees in the wild garden area and during the summer we spent time picking the fresh fruit that had grown and handed it out to our neighbours. I love the wild flower area, through the summer we had amazing flowers growing."
Thanks to everyone who got involved and spoke to us. And remember - if you would like to get involved with Coastline's work in future, visit the Coastline Conversation pages to find out more.