In our modern world we all know how important it is to be on our guard for people who try to catch us out by offering something that sounds like money for nothing.
You may be contacted direct by "no win, no fee" disrepair claims companies or see their adverts on television or social media.
They usually tell you that if you let them into your home they will help you claim compensation from your landlord for any repairs that they find.
Most of these companies are trying to make money from landlords such as Coastline and often customers do not get any at all. In fact sometimes, if you change your mind or the disrepair case is unsuccessful, they may ask you to pay for their costs which can be hundreds or even thousands of pounds.
Using claim handlers such as these can often mean great expense and frustration, so if you have repairs in your home that need doing please just contact us so that we can fix problems as soon as possible.
If you are experiencing any damp and mould, we have our own in-house team who can deal with any issues you have. They will be happy to visit and give some information, check extractor fans are working or even arrange to add additional ventilation if needed.
Remember, all our operatives will always show their Coastline ID when they come to your home.
Claims companies are not approved by Coastline Housing, their workers will not have a Coastline ID card, and they do not have any connection to Coastline.