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Keeping customers at the heart

  Coastline Housing joins The Institute of Customer Service    Cornish charity Coastline Housing has recently become a member of The Institute of Customer Service.    Coastline has chosen to work with The Institute to further improve customer experience and business performance... read more

National Scrutiny Week

  Coastline Housing joins National Customer Scrutiny Week    Coastline Housing is taking part in National Scrutiny Week, a chance for tenants and landlords to celebrate the impact of working in partnership to scrutinise services.      The week is coordinated by TPAS which... read more

Top 50 biggest builders

Coastline Housing has been featured in a top 50 list of the biggest affordable housing developers nationwide, and has been placed as the third fastest growing housing association in terms of new homes being built as a proportion of current stock.   The Cornish housing charity developed 302... read more

All change for Miners Row

Coastline Housing has developed 22 new affordable homes in Redruth, for local people aged 55 and over.   The housing charity has worked closely with Classic Builders, Redruth Town Council and Cornwall Council to bring the homes to completion.   The development, known as Copper Close,... read more

Coastline Housing signs Open Letter to Boris Johnson

  “Kick start the economy by investing in jobs and people.”    Cornwall’s Coastline Housing, along with over 200 organisations across the UK, has signed an open letter to the Prime Minister, calling on the Government to publicly commit to a new Opportunity Guarantee.   The UK is... read more

Fundraising for Invictus

Employees at a housing charity in Redruth have raised £12,977 for the Invictus Trust.   Coastline Housing staff selected the Invictus Trust to fundraise for last year, after a number of colleagues had received help and support for their families from the local organisation.   The aim... read more

Coastline volunteers!

Since the start of the COVID-19 pandemic, colleagues from different departments across Coastline have volunteered to help customers living at our Miners Court Extra Care scheme.   From shopping for residents, to welfare checks that have brought so much joy to customers, including escorting... read more

Smartline project wins £4million extension

We are delighted to announce that Smartline has been awarded £4 million in further funding to continue with our project researching technology, health and housing in Cornwall.   Smartline is funded by the European Union and is a research and innovation project exploring the relationship... read more

Homes for nature

Social landlord Coastline Housing has implemented new wildlife biodiversity measures for all its new developments.   The measures set out the ways in which Coastline expects contractors to make way for birds, bees, bats, hedgehogs and insects alongside its new customers.   Coastline... read more

Winners in our communities

Coastline Housing presents Customer At The Heart Awards People who have made an outstanding contribution to their local communities and neighbourhoods have been honoured by social landlord Coastline Housing.   The Redruth-based housing charity presented its annual Customer At The... read more

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