Volunteering

Coastline Welcomes Volunteers

We recognise and appreciate the positive contribution volunteers make to the organisation and that volunteering gives opportunities for individuals to achieve their own personal development goals.

Our Volunteer Scheme

Established in 2013, Coastline’s Volunteer Scheme has gone from strength to strength and in 2024 it was successful for a fourth time in obtaining the nationally recognised Investing in Volunteers accreditation.

Why Volunteer

Greater self-confidence
Improved self esteem
Learning new and developing existing skills
Training and Shadowing opportunities
Reimbursement of travel expenses
Opportunities to win vouchers
Celebrations throughout the year

How to Volunteer

At Coastline we offer a variety of volunteer opportunities within our extra care services, homeless services, administrative roles and more. Check our current vacancies or contact the volunteer team and we can help create a role that suits your goals and skills.

Current vacancies

Wellbeing Volunteers (Wednesdays) - Camborne

Our Wellbeing Wednesday Sessions help in bringing joy, connection, and conversation to older customers.

Whether you're lending a hand with existing sessions or bringing a new idea to life, your time and energy can make a real difference.

What you could be doing:

Supporting with activities
Brewing the drinks and cracking open the biscuits
Making connections and chatting with customers

Time Commitment: Every Wednesday for 2 hours.

Telephone Befrienders – Volunteer from Home

Some Coastline customers can feel isolated and lonely at times, we are looking for a caring individual to join our telephone befriending team to be a listening ear. This is a flexible volunteer role that can be carried out from home, making it perfect for those with limited time or anyone looking to fit volunteering around work or other commitments.

What you could be doing:

Make regular friendly phone calls to Coastline customers who may feel isolated or lonely
Offer a listening ear and provide companionship through conversation
Build positive, supportive relationships over time
Refer customers to local groups, activities, or schemes they express interest in
Maintain confidentiality and respect boundaries

Time Commitment: 2 hours per week during the hours of 10am to 4pm Monday to Friday.

Day Centre Volunteer (Mondays/ Tuesdays) - Redruth

By volunteering to support our extra care day centre, you’ll help create a warm, welcoming environment that reduces loneliness and supports wellbeing.

Whether you’re making refreshments or offering a helping hand with our regular activities, your time and enthusiasm can make a real difference.

What you might be doing:

Supporting group activities
Preparing and offering refreshments
Chatting with customers and helping them feel included

Time Commitment: Every Monday or Tuesday 9:30am - 3:30pm (full or half day available)

Current vacancies

Laundry Volunteer (Thursdays) - Redruth

Coastline's Miners Court Extra Care scheme would love to hear from an enthusiastic laundry volunteer.

If you have some time you could give each Thursday morning please get in touch. You’ll not only be supporting residents with their washing, you’re also very welcome to chat and join in with their activities in our day centre.

What you could be doing:

Washing, drying and folding residents’ laundry
Delivering laundry to resident’s flats
Keeping the laundry room clean and tidy
Making connections and chatting with customers

Time Commitment: Every Thursday 9:30am - 1pm

Digital Buddy - Redruth

Do you enjoy helping others and have basic digital skills?

We’re looking for volunteers to support customers to build confidence in using technology such as showing them how to use emails, online forms, apps, video calls, job searching, staying safe online and more.

What you might be doing:

Helping people use email, apps, and video calls
Supporting people to complete online forms or access essential services
Guiding basic job searches and helping them navigate employment websites.
Providing patient, friendly encouragement as they learn at their own pace
Celebrating small successes that make a big difference in someone’s day

Time Commitment: 1 day per week.

Please see role profiles in the more information section down the page. If you are interested in these opportunities or would like to find our more about our volunteer scheme then please call our Volunteer Manager on 01209 200200 or contact us in the usual ways.

Ways to volunteer

Across our teams

We provide roles for volunteers across a number of Coastline’s teams including our Homeless Service, Miners Court Extra Care and Housing Services. These roles are open to all, including customers and non-customers.

Partner Programme

This enables customers of Coastline's Homeless Service to volunteer within the service with additional support. It provides essential employability skills and a positive focus during their stay.

Miners Minders

This group of customers living in Miners Court Extra Care befriend new customers, assist with events and help staff with keeping the scheme a welcoming place to live.

Customer Voice

This group of customers are supported to donate their time by getting involved in the scrutiny of the organisation, shaping service design and delivery as part of the wider involvement and engagement model. The Customer Voice group is at the heart of what we do at Coastline. With a wide range of skills, they ensure that Coastline is upholding our commitments to customers, through reviewing our services and making recommendations to the Customer Experience Committee that reflect our customers’ priorities.