Take part

Ways to join in

Scrutiny reviews & mystery shops - scrutinise our services and provide feedback and recommendations
Communication & consultation group - shape our policies and procedures
Voids group - inspect our voids properties
Complaints mentors - offer peer support to customers throughout the complaints process

Donate your time

If you have more time to give, there are other ways to help us and your community.

You could become a volunteer with Coastline as part of our accredited scheme to help provide extra support.

Find out how you could join our Customer Voice group that looks at our services and gives really useful feedback on how they could be developed. More details are on the help us decide page.

Volunteering Help us decide

Community groups and residents associations

Forming a community group or residents’ association is a brilliant way for Coastline customers to get together and achieve positive outcomes within their communities.

Whether you have a short term goal, such as hosting a community summer gathering, or a longer term ambition, such as regular coffee mornings, fundraisers, and activities, your Involvement Engagement Coordinators can support you to establish a community group or residents’ association.

You can find more information in our guide to starting a community group or residents' association, or contact us for more information.

Community Impact Funding

What is it?

Do you have a great idea that can benefit your local community, but need a little bit of money to get it off the ground? Whether you're an individual, group of neighbours or part of a community group, we have a limited budget each year to support you!

How much can you apply for?

Small Change/Big Impact - up to £50 - for those who require a small amount of money for equipment to enable their idea or activity to happen
Community Connections Fund - up to £200 - for groups who need a bit more money to get their idea off the ground
Great Places, Great Spaces - up to £500 - for groups who need more substantial sum to run an event or project.

What sort of projects do we fund?

Any activity that helps meet our objectives, especially if they help create or maintain great places and great communities and bring positive benefits to Coastline customers.

Who decides?

Our Involvement Engagement Coordinators will review any applications, along with representatives from our Customer Voice group. Contact us if you have an idea you want to discuss, take a look at the Community Impact Funding guide below, and press the funding application form button to start the process.

Funding application form

Interested? If you want to join any of these groups and activities or need any other information, please get in touch with us.

Get in touch