01209 200200

Recruitment

Coastline exists to provide housing for those in need, to help improve the neighbourhoods that people live in, and to provide services that improve the quality of our customers’ lives.

 

We are an independent, charitable, not-for-profit housing association owning and managing over 5,000 homes throughout Cornwall.

 

We aim to make a financial surplus to support our mission and vision.  All our surpluses are reinvested into our charitable work.

 

Our mission statement is: Great Homes, Great Services, Great People. This is our ‘brand promise’ to our customers, partners and other stakeholders – a clear and succinct statement of our purpose and what we stand for.  It is also underpinned by a fourth statement of “Great Foundations”, which ensures the business fundamentals are in place that enable and support our charitable mission.

 

Our impact does not end with the bricks and mortar.  We work hard to ensure our customers are living in happy and thriving communities, and we also provide opportunities for our customers to change their lives by re-entering the workplace or starting on the path to training or volunteering.  We recognise that in this time of welfare reforms and increasing prices, times are hard for many, and we are committed to helping local people improve their financial wellbeing in a number of ways.

 

Additionally, we provide a helping hand to those members of our society who find themselves in the unenviable position of being homeless, offering a range of essential services – day and night.

 

Coastline is built on a quartet of strong values: 

  • Putting our customers first
  • Openness, honesty and accountability
  • Striving to be the best, and
  • Valuing our colleagues 

With Investors in People Silver accreditation and a placing in The Sunday Times' Top 100 Best Not-for-Profit organisations to work for, Coastline is a growing company with a strong reputation. 

 

We are committed to equal opportunities and welcome applications from all sections of the community.

 

You can read more about the great benefits we offer our employees on our working with Coastline page.

 

If you are interested in a work experience placement, you can read more on our your next step page.

 

 

Current vacancies

 

Below is a list of our current vacancies. In order to apply for a role please navigate to the foot of the page, where you will find application forms in Word format. Please download one of these and an employment monitoring form and return them to PeopleAndCulture@coastlinehousing.co.uk

 

If you would like an application form either e-mailing or posted to you direct, please email the above address or call 01209 200001, Monday to Thursday.

 

 

 

Income and Supported Housing Accountant

 

Redruth
37 hours per week; agile working and homeworking are encouraged
Circa £34,500 per annum


You’ll ensure the finances are watertight for Coastline’s continuing mission to help solve Cornwall’s housing crisis. You’ll be responsible for regular reporting on all aspects of group income, maintenance of the rolling forecast and preparation of the income forecast and budget; and preparing the annual rent uplifts.

 


You’ll oversee the management of rent transactions, and ensure their accuracy; and prepare residents’ association accounts and provide the lead finance support role for tenders and other supported housing operational matters.

 

The successful candidate will have three years’ experience in an accounting role if fully qualified, or five years if qualified by experience; along with experience preparing management accounts. In essence, you’ll provide effective housing finance activities and a customer-focused service to customers both internally and externally.

 

A basic DBS check is required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can.

 

Anticipated closing date: 10 June 2022
Anticipated interview date: Week commencing 20 June 2022

 

 

 

Development Finance Manager


Redruth
37 hours per week, fixed term for one year; agile working and homeworking are encouraged. 
Circa £51,000 per annum

 

The ideal candidate will provide effective financial reporting and support and a customer-focused service for Coastline’s development activities.


You’ll lead on financial reporting for each development programme and scheme, ensuring compliance with grant claims, tax and private subsidy requirements; and on preparing the development and sales information for Coastline’s business plan, quarterly.

 

You'll also lead on the sales monitoring reporting (including right to buy, right to acquire and any associated cost floor calculations), ensuring the relevant Government agency is notified as necessary; and be the first point of contact for development and sales VAT and tax queries.


The successful candidate will hold a recognised accountancy qualification and have experience of preparing capital appraisals, cash flow forecasts and management accounts.

 

A full driving licence and basic DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 13 June 2022

Anticipated interview date: 20 June 2022

 

 

 

Customer Access Advisor

 

Redruth area

18.5 hours per week, fixed term for seven months – agile working and homeworking are encouraged

£19,601 per annum, pro-rated (£10.19 per hour)

 

The Customer Access Advisor will be responsible for delivering excellent customer and maintenance services, and providing first-point resolution for customers and stakeholders.

 

You'll accept and process payments from customers; assist in producing performance reports; manage customer contact through a variety of media, including digitally, the customer portal and social media; and lead on an area of service. You'll be a vital initial contact for our customers.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 6 June 2022

Anticipated interview date: 13 June 2022
 

 

 

Disabled Facilities Grants Supervisor


Redruth area and on site

37 hours per week

Circa £28,000 per annum

 

Coastline's Disabled Facilities Grants team provides customers with quality adaptations works, from grab rails to fully adapted bathrooms and from level-access front doors to sliding bathroom doors.

 

The Disabled Facilities Grants Supervisor will be responsible for the day-to-day management of sites the team is working on, ensuring all works are carried out in a safe and professional manner, resolving day-to-day matters while maintaining high levels of customer satisfaction and adherence to sector key performance indicators.

 

A full driving licence and basic DBS check are required for this position.

 

Click here to view the full role profile


Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can.

 

Anticipated closing date: 27 May 2022

Anticipated interview date: 3 June 2022

 

 

 

Stores Operative

 

Redruth

37 hours per week

£19,047 per annum

 

Coastline Services are looking for an operative to assist the stores supervisor, ensuring that the CSL Storage Depot in Redruth remains in a clean and serviceable condition, is supervised at all times and that all materials entering the company depot are checked and stowed correctly. You'll be an important part of the supply chain for the company's repairs, maintenance and building programmes.

A full driving licence and basic DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can.

 

Anticipated closing date: 27 May 2022 

Anticipated interview date: 3 June 2022

 

 

 

Are you someone who enjoys supporting people through life’s challenges and are keen to share your knowledge, skills and enthusiasm for working within our Homeless Service?

 

Coastline’s Homeless Service is an exciting, one-of-a-kind place to work. We support many people daily, assisting them from crisis street homeless point to achieve settled accommodation and lifestyles. We are a skilled team working in a person-centred way, and we are looking for new talent to join us. Roles available include key workers, housing management workers, education worker and bank staff members.

 

Have a look at our adverts and please contact us if you have any questions we can help you with before you apply: call 01209 200086 and ask for a manager to call back if one isn’t on site.

 

 

Housing Management Worker With Responsibility For Voids and Repairs

 

Redruth area

37 hours per week

Circa £21,900 per annum

 

The successful candidate will deliver all aspects of the housing management function, ensuring Coastline's landlord responsibilities are robustly delivered through high accommodation standards; and to assist the Accommodation Manager with operational leadership around the warnings and evictions process. 

You'll also be responsible for delivering an excellent and efficient, customer-focused voids service, reducing the number of people homeless and maximising company revenue by monitoring voids and occupancy data.

 

A full driving licence and enhanced DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 30 May 2022

Anticipated interview date: Week commencing 6 June 2022

 

 

Housing Management Worker

 

Redruth area

21 hours per week

Circa £20,820 per annum pro-rata

 

The successful candidate will be responsible for dealing with all aspects of housing management, ensuring a high-quality, professional service is delivered and customer care standards are maintained for the Homeless Service's families.

A full driving licence and enhanced DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 30 May 2022

Anticipated interview date: week commencing 6 June 2022 

 

 

Education Worker

 

Redruth area

37 hours per week

Circa £20,820 per annum

 

The successful candidate will deliver, in partnership with external agencies, an individualised educational support offer for customers of Coastline's Homeless Service. This can include, but is not limited to, internal education support sessions and external education providers.

You'll ensure a flexible and responsive menu of education opportunities for people accessing the service, thus enabling individuals to feel included as a member of the community and in preparation for work.

A full driving licence and enhanced DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 30 May 2022

Anticipated interview date: week commencing 6 June 2022

 

 

Key Worker

 

Redruth area

Full- and part-time hours available

Circa £20,820 per annum (pro-rated for part-time roles)

 

The Homeless Service Key Worker will manage a caseload of individuals experiencing homelessness and/or complex needs, flexibly and proactively; you will provide individualised, strengths-based support within the Psychologically Informed Environments and Trauma Informed Care frameworks.

A full driving licence and enhanced DBS check are required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can. 

 

Anticipated closing date: 30 May 2022

Anticipated interview date: week commencing 6 June 2022

 

 

Bank Support Worker

 

Redruth area

As required

Circa £19,445 per annum, pro-rated

 

The Bank Support Worker will flexibly and proactively cover shifts at the Homeless Service, managing individuals experiencing homelessness and/or complex needs, providing individualised, strengths based support within the Psychologically Informed Environments and Trauma Informed Care frameworks.

An enhanced DBS check is required for this position.

 

Click here to view the full role profile

 

Please note that although we have indicated the closing date below, in the event we receive enough applications we may close the vacancy at an earlier time. We would encourage you to submit your application as soon as you can.

 

Anticipated closing date: 30 May 2022

Anticipated interview date: week commencing 6 June 2022
 

 

 

Calling all Trades: plumbers, painters and decorators, roofers and more

Various trades roles are immediately available at Coastline, including labouring, skilled operatives, grounds maintenance operatives, painters and decorators, roofers and roofer's mates, plumbers and plumber's mates; or do you just have some transferable skills that could set you off on a different career path?

 

Competitive salaries and permanent 37-hour contracts are now available.

 

We have fantastic opportunities to join our property maintenance team, helping us to deliver great homes and services to customers.

 

This is a chance to work for an expanding, forward-thinking company and will enable you to advance your skillsets and develop a career in a trade of your choice. Working in the social housing sector can be extremely rewarding. Being able to provide a high-quality service to a variety of customers gives our team an immense sense of achievement and job satisfaction. 

 

Coastline Housing is accredited with an Investors in People Silver award and is placed in The Sunday Times’ top 100 best not-for-profit organisations to work for.


Coastline offers a fantastic benefits package, which includes the following:

 

  • Enhanced holiday of 31 days, including bank holidays (prorated for part-time roles), increasing to 36 days after five years’ service
  • Use of a company vehicle and power tools (role dependent)
  • An annual performance-related bonus
  • A healthcare cashback scheme
  • A high street discount scheme
  • A Cycle to Work Scheme

A full driving licence is desirable and essential for some roles; a basic DBS check is also required for these posts.  

 

Interested and want to know more? Please call us on 01209 200089 to discuss available options.     

 

Shortlisting

Please email your completed forms to PeopleandCulture@coastlinehousing.co.uk and use DOCX, ODT or PDF formats only. We cannot open the Apple Pages format.

 

You can also email any additional questions or comments regarding the above vacancies, or call us on 01209 200001.

 

Only fully completed application forms will be considered. We do not accept CVs. They are not considered to be official applications and will not be accepted in lieu of a completed application.

 

Coastline is committed to keeping our administration costs down as part of our drive to put as much resource as possible into our social housing and resident activities. We will respond to your application by email where possible and inform you if you have been successful or unsuccessful on this occasion.

 

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