01209 200200
Coastline customers




Coastline exists to provide housing for those in need, to help improve the neighbourhoods that people live in, and to provide services that improve the quality of our Customers’ lives.

We are an independent, charitable, not-for-profit housing association owning and managing almost 5,000 homes throughout Cornwall.


We aim to make a financial surplus to support our mission and vision.  All of our surpluses are re-invested into our charitable work.


Our mission statement is: Great Homes, Great Services, Great People. This is our ‘brand promise’ to our Customers, partners and other stakeholders – a clear and succinct statement of our purpose and what we stand for.  It is also underpinned by a fourth statement of “Great Foundations”, which ensures the business fundamentals are in place that enable and support our charitable mission.


Our impact does not end with the bricks and mortar.  We work hard to ensure our customers are living in happy and thriving communities, and we also provide opportunities for our customers to change their lives by re-entering the workplace or starting on the path to training or volunteering.  We recognise that in this time of welfare reforms and increasing prices, times are hard for many, and we are committed to helping local people improve their financial wellbeing in a number of ways.


Additionally, we provide a helping hand to those members of our society who find themselves in the unenviable position of being homeless, offering a range of essential services – day and night.


Coastline is built on strong values of: 

  • putting our customers first
  • openness, honesty and accountability
  • striving to be the best
  • and valuing our colleagues 

With Investors in People Silver accreditation and a placing in the Top 100 Best Not-for-Profit organisations to work for, Coastline is a growing company with a strong reputation. 


We are committed to equal opportunities and welcome applications from all sections of the community.


You can read more about the great benefits we offer our employees on our working with Coastline page.




Part-time Human Resources Manager

From £43,735 per annum (pro rata for 2 days from £17,494 per annum), plus bonus and competitive benefits

Job Share 2 days per week, Thu and Fri or Mon and Tue (14.8 hours per week), Based Redruth



We are recruiting a part-time Human Resources Manager, to job share with our existing Human Resources Manager. This is an exciting opportunity to undertake a fulfilling role, with a great team, whilst achieving a fantastic work-life balance!


Our benefits include:


  • 27 days holiday plus bank holidays (pro rata is 10 days per annum for 2 days per week, plus the ability to purchase an additional 2 days’ holiday per annum)
  • Performance-related bonus
  • Defined Contribution Pension Scheme (4% employer and employee contributions, however Coastline will match fund up to 8.3%)
  • Health cashback plan, plus Employee Assistance Programme
  • High street discount vouchers
  • Plus lots of additional health and wellbeing benefits, including gym discount, Cycle to Work Scheme, flexi-time.

You will be responsible for delivering a comprehensive, professional, effective and efficient, generalist Human Resources service to include:


  • Jointly leading the HR service to ensure good HR practice shapes the organisation and driving continuous service improvement.
  • Embedding our values.
  • Implementing a new integrated HR/Payroll software.

If you are an experienced HR professional, who is CIPD qualified and share our values, we really look forward to hearing from you.


To view a role profile click here


Closing date:             9.00am Thursday 27 February 2020

Interview date:          Friday 6 March 2020



IT Service Desk Manager

£26,202 - £30,826
37 hours
Based Redruth



Coastline has a new and exciting opportunity for an IT Service Desk Manager to help us support and develop our internal customers.


We are looking for a customer focused IT professional who has the perfect balance of management, technical and training skills.


The role will manage the Service Desk and provide support and training to all colleagues across the Coastline Group.


To view a role profile click here

Closing Date: Sunday 1 March 2020
Interview Date: week commencing 9 March 2020




£18,252- £19,640 per annum
39 hours
Based Redruth


We have an exciting opportunity to join Coastline Services. This position will provide administrative support to our repairs and maintenance teams, delivering an excellent service to customers and contractors.


Successful candidates should have experience within a similar administrative support role, sound IT skills across all Microsoft packages and excellent communication skills.


Flexibility is required regarding working hours to cover a rota with early starts and late finishes as well as a full driving licence as may be required to travel on occasion.


To view a role profile click here

Closing date: Sunday 23 February 2020
Interview Date: week commencing 2 March 2020



Maintenance Operative (Bank)


£9.00 per hour
Hours offered when available to cover increases in workload
Based Redruth


We are Coastline Services, a property and grounds specialist offering a comprehensive range of services. Our mission is to offer a trustworthy, reliable, high quality one-stop-shop.


A subsidiary of Coastline Housing we are built on strong values of putting our customers first, transparency, striving to be the best and valuing our staff. We are Investors in People Gold accredited and a Top 100 Best Not-for-Profit organisation to work for.


We are recruiting a Maintenance Operative to undertake general building and property maintenance and refurbishments to cover fluctuations in workload on a zero hours basis. We require applicants to have building or maintenance knowledge and previous experience in a similar role.


You will be required to maintain high standards of quality and customer satisfaction. Previous experience of working with the public and the ability to work on your own or as part of a team is also required.

Benefits include annual bonus, healthcare cash back scheme and a high street discount scheme.


A basic DBS check is required for this post.


To view a role profile click here


Closing date: Tuesday 18 February 2020



Area Maintenance Surveyor

Full-time Permanent
£26,202.00 - £30,826.00
Based Redruth – Travel required around Cornwall


We are looking for a motivated, customer-focussed and professionally qualified individual to take on this challenging role in an expanding and diverse business environment.


With customers at the heart of our services you will be expected to drive forward our Responsive Repairs, Void Property Works, Planned Maintenance and Neighbourhood Improvements. You will take clear ownership of a specific geographical area of homes and be able to work as part of a team sharing workload and supporting each other. With a focus on the customer first you will strengthen continuous improvement of services.


You will have significant repairs and maintenance experience; experience of managing contractors; good IT skills; combined with an innovative, open-minded approach to maintenance and property defect diagnosis, finding the right solution for the customer. 


General domestic property improvement and energy efficiency, and knowledge of responsibilities of a housing provider would be an advantage.


Closing Date: Wednesday 19 February 2020
Interviews: week commencing 24 February 2020

To view a role profile click here



Responsive and Minor Planned Maintenance Supervisor

From £23,174.00 to £27,263.00
Based Redruth

Coastline Services are seeking a passionate and driven individual.


This role will be responsible for the day to day management of Responsive Repairs and Minor Planned Work streams, ensuring that all works are carried out in a safe and professional manner, resolving day to day matters while maintaining high levels of customer satisfaction and adherence to sector key performance indicators.
Closing date: Wednesday 19 February 2020
Interview date: Friday 21 February 2020


To view a role profile click here



Project Surveyor (compliance)

£26,202 to £30,826 per annum
37 hours
Based Redruth


We are Coastline Housing, an independent, not-for-profit housing association owning and managing over 4,500 homes. Coastline is built on strong values of: 


• putting our customers first
• openness, honesty and accountability
• striving to be the best
• and valuing our colleagues 


We are dedicated to providing great homes, delivering great services and employing great people. 


With Investors in People Silver accreditation and a placing in the Top 100 Best Not-for-Profit organisations to work for, Coastline is a growing company with a strong reputation.


This is an exciting, newly created opportunity managing radon testing and remedial works across all our stock. 


You will also manage asbestos and lifts maintenance contracts whilst providing direct support to wider team to ensure continued regulatory compliance.  This will include maintenance, management and post inspection of projects such as radon mitigation systems, heating upgrades, lift repair/refurbishments and fire remedial works as well as leading on access management for hard-to-access homes.


Closing date: Thursday 20 February 2020
Interview date: Thursday 27 February 2020

To view a role profile click here





Please email your completed forms to hr.recruitment@coastlinehousing.co.uk and use DOCX, ODT or PDF formats only. We cannot open the Apple Pages format.


You can also email any additional questions or comments regarding the above vacancies, or call us on 01209 200203.


Only fully completed application forms will be considered. We do not accept CVs unless they are submitted as an appendix to the application form. They are not considered to be official applications and will not be accepted in lieu of a completed application.


Coastline is committed to keeping our administration costs down as part of our drive to put as much resource as possible into our social housing and resident activities. We will respond to your application by email where possible and inform you if you have been successful or unsuccessful on this occasion.


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