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Universal Credit


Universal Credit replaces many benefits and provides both in and out of work support for people of working age.


In Cornwall most people making new benefit claims get Universal credit, and lots more will have their existing claims swapped to Universal Credit. Six benefits are included:

  • Housing Benefit
  • Jobseeker’s Allowance
  • Working Tax Credit
  • Child Tax Credit
  • Employment and Support Allowance
  • Income Support

Once you’ve claimed Universal Credit, any benefits that it replaces will stop and you’ll start getting Universal Credit instead. Remember, any other benefits can be claimed for as usual.


You will receive one Universal Credit payment each month which includes money for your rent. It will be paid directly to you, so you must then make rent payments to Coastline.


Universal Credit will only be paid into a bank account, so you must have one to receive your money.


As it can take five or six weeks to receive your first Universal Credit payment, we suggest you start paying Coastline a small amount extra per week to get your rent account into credit. This will help make sure you do not get into arrears. Contact us for more information on how this could work for you.


For more information take a look at the Understanding Universal Credit website.


If you or someone you know needs assistance with Universal Credit take a look Citizens Advice Help To Claim page.



Email our team

If you need any help with claiming Universal Credit please email income@coastlinehousing.co.uk

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