01209 200200
Check accounts and make payments using My Coastline

Pay rent


There are many ways to pay your rent to Coastline.



Some of our services are reduced or running differently during the coronavirus outbreak. Please see the latest updates on our dedicated coronavirus page, which has information on what to do if your income has reduced.


My Coastline - app | mobile | tablet | computer

Our online service is an easy and secure way to pay.

Using My Coastline you can check your account balance and click through to our payments handler allpay which accepts debit or credit cards.


Sign-up or sign-in:

Direct Debit

If you have a bank or building society account, Direct Debit is a quick, efficient and secure way to pay your rent.


Payments can be taken regularly on any days of the month to suit you - weekly, fortnightly, four weekly or monthly.


To set up a Direct Debit please call us or send a message through My Coastline.


We will write to confirm the Direct Debit is set up and what your payments will be at least ten days before the first one is taken.


If there are any changes to your rent or your housing benefit we will automatically adjust your payments and tell you in writing.



At PayPoints located in Post Offices you can use cash, cheques, credit cards and debit cards. At convenience stores with a PayPoint machine you can pay with cash.


Just give your Coastline payment card to the cashier and tell them how much you want to pay. You will receive a receipt.


Let us know if you do not have a Coastline payment card. We can arrange for one to be sent to your home.


To find your nearest PayPoint take a look at the website.


Please do not use your card at a PayZONE machine as your payment will not be allocated to your account.


By phone

Call our usual number 01209 200200 then choose the payment option.


Payments can be made using any debit or credit card. Have your Coastline payment card to hand.


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