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Hate crimes

Hate Crimes are criminal offences that are committed by someone against the victim because of their race, religion, disability, or other reasons.


Whether you are a Coastline Housing customer or not, we will assist you and give you the appropriate advice and support. Please do not hesitate to contact us.


It is also important to contact the Police on 999 in the event of an emergency or 101 for any non-urgent enquiries.


The Association of Chief Police Officers (ACPO) and the Crown Prosecution Service have a nationally agreed definition of Hate Crime. They are taken to mean any crime where the perpetrator's hostility or prejudice against an identifiable group of people is a factor in determining who is victimised. This is a broad and inclusive definition. A victim does not have to be a member of the group - anyone could be a victim of a hate crime.


A hate crime is any criminal offence that is motivated by hostility or prejudice based upon the victim's:

  • Disability
  • Gender reassignment
  • Marriage or civil partnership
  • Pregnancy and maternity
  • Race
  • Religion or belief
  • Sexual orientation
  • Sex (gender)
  • Age

Hate crime can take many forms including but not limited to:

  • Physical attacks such as physical assault, damage to property, offensive graffiti and arson
  • Threat of attack including offensive letters, abusive or obscene telephone calls, groups hanging around to intimidate, and unfounded, malicious complaints
  • Verbal abuse, insults or harassment - taunting, offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes, and bullying at school or in the workplace

Organisations offering help and advice

True Vision
An online tool that allows you to anonymously report incidents of hate crime. The True Vision website also offers lots of advice on hate crimes.


Safe Places
Set up to assist people with learning difficulties, Coastline has signed up to this scheme. Please visit the Safe Places website for more information.


To read our hate crimes policy please visit our policies page.

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