01209 200200
Coastline House

Equality and diversity


We are committed to giving fair and equal treatment to people regardless of their age, appearance, caring responsibilities, physical or mental disability, employment status, religion or belief, sexuality, social and economic background or any other reason which causes a person to be treated unfairly.

What is equality and diversity?

Equality is about making sure people are treated fairly and have equal access to our services.


Diversity is about valuing individual difference. It challenges us to recognise and value all sorts of differences. In hand with this, it also aims to stamp out any discrimination or harassment because of a person's differences.


Zero tolerance

We recognise that certain groups and individuals, including those listed above, are more likely to be discriminated against. We are committed to zero tolerance and eliminating all forms of unfair discrimination and promoting equality among staff and customers.


Equality and Diversity calendar


Help and advice

Here are useful organisations that also offer help and advice and aim to eliminate discrimination:


Advice for Polish workers

The pracawbrytanii website supports Polish workers in the UK in partnership with the CAB and Solidarnosc. It explains rights workers can expect at work including health & safety, working time, holiday entitlement and sick pay. www.pracawbrytanii.eu/


The Intercom Trust

Offering help and support to lesbian, gay, bisexual and trans people and communities in the South West www.intercomtrust.org.uk



A comprehensive resource for people in the UK searching for support in the transgender community www.transunite.co.uk



An organisation ensuring that no one has to face a mental health problem alone. www.mind.org.uk


Age UK

Offering advice for older people from everything on finances to staying warm in winter. www.ageuk.org.uk


Disability Cornwall

Aiming to empower disabled people in Cornwall to achieve independence, choice and control. www.disabilitycornwall.org.uk



Support Against Racist Incidents, offering help and advice to those who find themselves the victims of racism. www.sariweb.org.uk


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