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Coffee in your community

In your community


You can get involved in your own neighbourhood in the following ways.


Residents’ Associations

Become a member of a local residents’ association and support your community. 


It’s a great opportunity for our customers to share ideas, solve problems and have a say in how things are run.  Where residents are keen for this to happen, we will help to recruit and set up these groups with suitable terms of reference and governance.


We will also offer training and support so these groups can become self-sufficient and genuinely led by the community they serve.


There will be continued support for these groups, as well as access to funding.


Interested?  Email us at getinvolved@coastlinehousing.co.uk


Community Champions

Collect valuable information directly from your neighbours to help improve your neighbourhood.


To help us reach as many communities as possible, we will be recruiting a series of Community Champions across our communities. Customers in these roles are will be leading, positive voices in their community. They will actively seek feedback and comments from residents who live in their neighbourhood and report this back to Coastline.


They will play an active role within resident groups operating within their area, and help shape community development plans. They will also provide the estate where they live with additional information to support the conversations such as future development plans and updates on the residents’ association activities.


Community Champions role will be rewarded for their time based on the amount of feedback they are able to collect and present back.


Interested? Email us at getinvolved@coastlinehousing.co.uk


Armchair Advisors/Online Oracles

Do you like to mystery shop and want to make a difference by testing our services?


Do you have a good way with words to help us communicate with our customers without jargon?


Why not join the Coastline Armchair Advisors and help us to improve our customer communications and front line services. 


As an Armchair Advisor you will:

  • help to shape our policies, procedures and the quality of information we provide
  • mystery shop some of our key services 
  • receive support and training 

Interested?  Email us at getinvolved@coastlinehousing.co.uk

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