Coastline Housing's Local Offers are our promises to our customers about the services we provide.

The 12 offers run through to 2021 and reflect our Corporate Plan covering the same period.

They cover four key areas of service provision - Involvement and Empowerment, Home, Income, and Neighbourhood and Communities.

Our involved customers have worked closely with us to make sure these services meet our customers' needs.

We will report how we are doing against these Local Offers in CoastLines magazine, at Great Homes and Great Services meetings, and the performance page on this website.