No one wants to experience Anti-Social Behaviour (ASB), and being the victim of this can be very stressful.
Please read on for information on how we can help and links to other sites with further information.
Tenancy Management Team
The Tenancy Management Team is responsible for tackling ASB on our estates and in the local communities. Although this takes up the majority of our role we also carry out other tasks.
Please visit this page to find out more details about them team.
Anti-Social Behaviour
Anti-Social Behaviour is defined in the Crime and Disorder Act 1998 as being “a manner that caused or was likely to cause harassment, alarm or distress to one or more persons not of the same household” as the perpetrator.
For a list of examples of what ASB can be, click here.
Resolving ASB
Coastline Housing aims to resolve any ASB at the lowest possible level and as early as possible.
To do this we need to be kept advised of any incidents and these also need to be logged on ASB Diary sheets that you can download using the link on the right of this page, or by contacting us and requesting we send you some. These diary sheets are extremely important as they enable us to gain evidence and justify taking further action where necessary.
In most cases the problem is solved by a visit or phone call to the perpetrator, who are sometimes not even aware they are causing distress to others. If this is not the case, then we can use some of the following options as enforcement:
- Joint visit at home
- Joint visit at home with Devon & Cornwall Police
- Joint visit at home with the Crime Reduction Team
- Verbal Warnings
- Warning Letters - Stage 1 & Stage 2
- Acceptable Behaviour Contracts
- Mediation
- Notice of Seeking Possession
- Possession Order
We work in partnership with Cornwall Crime and Disorder Reduction Team,, Devon & Cornwall Police, other housing associations, and attend meetings held by the community such as local Residents Associations, PACT etc.
Respect Walkabouts
We carry out Respect Walkabouts every 3 months, and each time will visit a new area in force with other agencies to get people's views on their local area.
Our most recent Respect Walkabout was held on 22nd November in Helston.
The next event will be in Redruth, with date and location to be confirmed soon.
Useful Links
Report it is an online tool that allows you to anonymously report incidents of hate crime. The site also offers various pieces of advice on hate crimes.
The Out of Hours Respect Line is a pilot scheme to offer out of hours assistance to those experiencing Anti-Social Behaviour. Click on the link above for more information.
Download related PDF documents