The New Connection has been working to reduce homelessness in Cornwall for almost 20 years. From a tiny drop-in centre set up by volunteers from the churches in Camborne, it now has more than 30 full and part-time staff, and offers crisis accommodation to more than 500 people every year.

We provide a safe environment where homeless people are welcome. If all you want is to come in from the rain for a hot drink, that's fine. You don't even have to talk to anyone, but if you want to chat, there'll always be a sensible friend to listen.

The New Connection supports the homeless, rough sleepers, offenders, and people with drug and/or alcohol problems, mental health issues or learning disabilities.

We provide access to accommodation, health care, substance misuse support, benefits - and, in time, training, qualifications and employment.

Contact The New Connection
Lo-call number: 0845 230 1919

Drugs Intervention Programme

A specialist service for ex-offenders with a history of drug and/or alcohol misuse. Call 01209 881949/881948 for a chat or to make an appointment.

Resource Centre

There are refreshments, washing and laundry facilities, as well as health care provided by the Health for Homeless team, and visits from our Dentist.

From the Resource Centre you can also access the Resettlement Service, Drug Worker, Structured Client Development Coordinator, Crisis Accommodation and Supported Accommodation.

There is an IT suite which you can use independently, or you can enrol on one of our IT courses, which are accredited by Camborne College.

You can also join our Sustainable Trust project if you would like to get out and about. (We are currently in the process of adopting a beach.) Or you may like to join in with the Eden Project’s Grand Day Out. Just ask for Chris, Lynsey or Syd for more information on 01209 722485

Resettlement

The Resettlement team work with private landlords, local authorities and other housing providers. We may be able to help find a deposit and can help you with any housing related issue. The Resettlement service is also the link to our own Supported Accommodation service which consists of 35 units of accommodation in Kerrier. For further information contact Alison/Jude on 01209 722486/722462

Drug Worker

Our resident Drug Worker provides harm minimisation support and advice. He is a SMART accredited auricular acupuncture practitioner and offers other complementary therapies including Reiki, and Hopi ear candles. He runs auricular acupuncture sessions three times a week both in groups and 1-2-1 sessions if you prefer.

Structured Programmes

We offer advice and support on all aspects of personal development, volunteering, training, education and employment. We have various accredited courses running each day, including Art, IT, Maths, English, and Cooking on a budget.

We work in partnership with Camborne College, The Eden Project, The Sustainable Trust and other providers. We can also access funding to help get you back into work, training or education.
Our engagement group help us develop activities and training that service users have identified.

For more information contact Lynsey on 01209 722412

Crisis Accommodation

This can be accessed via the Resource Centre. There are 10 beds available and it is the only facility of its kind in Cornwall. You can stay with us for up to three weeks, and are expected to pay £2 per night service charge towards the cost of utilities and your food.

There is a communal lounge, dining room and kitchen, two bathrooms and laundry facilities. Some of the rooms are single and some are twin. We do our best to accommodate you in the room of your choice, but this cannot always be guaranteed. For more information contact Annemarie on 01209 722484.

Supported Accommodation

We have 48 units of accommodation, as follows:
• 8 units in Redruth
• 9 units in Pool
• 15 units in Camborne plus 5 units of ‘move on’ accommodation
• 11 units at Tarne West, while clients wait for their own general needs accommodation either from Coastline’s stock or other providers.

Clients stay with us for a maximum of two years working with staff to gain the necessary skills to maintain a tenancy independently. For more information contact Lee on 01209 722466.

Referrals to The New Connection

Referrals can be made by fax 01209 718776, or in person at 11 Basset Road, Camborne. The forms required for an Agency Referral can be found at the bottom of this page.

The more information you can provide the better. Please ensure each form is signed where requested.

Useful telephone numbers - Resource Centre: 01209 722485; Resettlement: 01209 722486