Whatever your age and whatever your situation, you probably want to stay in your own home as you get older or less independent. ActiveLink aims to help you do just that.

We offer a friendly accredited service to over 3,500 customers, many of whom are elderly and disabled. We help you stay in your own home and keep your independence by offering the support of telecare monitoring equipment, urgent response alarms, a repairs service and much more.

Many customers find this service can prevent a move into residential care, when they would rather stay at home. It can also bring peace-of-mind for carers, knowing that relatives and friends living alone have access to practical and emergency help.

What does ActiveLink offer?

The ActiveLink standard service package includes:
• telecare monitoring equipment, including repairs and maintenance
• a choice of emergency button styles to suit you (including pendants, brooches, wristbands)
• 24-hour monitoring of alarm call system
• contact with a minimum of two contacts provided by you, for an urgent response
• access to Coastline urgent response staff on standby

In addition, you can choose ActiveLink bronze, silver and gold services. These include all the benefits of the standard package, with the following extras.

ActiveLink bronze - all the benefits of the standard service plus...

• monthly home visit from Coastline staff
• 24-hour urgent response by Coastline staff (in case friends or relatives are not living nearby

ActiveLink silver - all the benefits of the standard service plus...

• a weekly home visit from Coastline staff

ActiveLink gold - every benefit outlined in the other ActiveLink packages plus...
• daily home visit from a Coastline Supported Housing Officer (five and seven day week options available)
• preferential responsive repairs service
• 24-hour emergency repairs service
• 24-hour urgent response by Coastline staff (in case friends or relatives are not living nearby)

To find out more, call 08082 027728 or write to us at:
ActiveLink, Ferris House, Dolcoath Avenue, Camborne Cornwall TR14 8SD