Whatever your age and whatever your situation, most people want to stay in their own homes as they get older or become less independent. ActiveLink aims to help people do just that.

ActiveLink is run by Coastline - a not-for-profit housing association based in the heart of Cornwall.

We are an accredited provider, offering a reliable, trustworthy and friendly service to over 3,500 customers, many of whom are elderly and disabled. We help people to stay in their own home and keep their independence by offering the support of telecare monitoring equipment, urgent response alarms, a repairs service and much more.

Many customers find this service can sometimes prevent having to make a difficult and costly decision about moving into residential care, when they would really rather stay at home. It can also bring peace-of-mind for carers, knowing that relatives and friends living alone have access to both practical and emergency help.

ActiveLink is an ethical business committed to helping customers make the lifestyle choices that suit them best, and meeting the diverse needs of all the communities and individuals we serve.

What does ActiveLink offer?...
The standard ActiveLink package includes the following services:

• provision of telecare monitoring equipment
• a range of emergency button styles to suit you (pendants, brooches, wristbands etc.)
• 24-hour monitoring of alarm call system
• a minimum of two contacts provided by you can be contacted for an urgent response
• repairs and maintenance contract covering the telecare equipment
• Coastline urgent response staff on standby

In addition, you can choose ActiveLink bronze, silver and gold services. These include all the benefits of the standard service, with a few very useful extras.

ActiveLink bronze - all the benefits of ActiveLink's standard service plus...

• monthly home visit from Coastline staff
• 24-hour urgent response by Coastline staff (in case friends or relatives are not living nearby

ActiveLink silver - all the benefits of the standard service plus...

• a weekly home visit from Coastline staff
  

ActiveLink Gold - every benefit outlined in the other ActiveLink packages plus...

• daily home visit from a Coastline Supported Housing Officer (five and seven day week options available)
• preferential responsive repairs service
• 24-hour emergency repairs service
• 24-hour urgent response by Coastline staff (in case friends or relatives are not living nearby)

If you think you might be interested in ActiveLink, please talk to us to find out more. Call 08082027728.

Or, if you prefer, you can write to us at:
ActiveLink
Ferris House
Dolcoath Avenue
Camborne
Cornwall TR14 8SD