We carry out a programme of improvements and major repairs to our customers' homes every year.

These may include:

• Double glazing
• Planned maintenance, like decorating the outside of your property
• Repairs or improvements to bring your home up to a modern day standard
• Kitchen and bathroom replacements
• Heating upgrades to increase warmth and fuel efficiency
• Electrical rewiring to today's standard
• External insulation

We publish a five-year plan which tells you about the works that we plan to carry out over the next five years. You can check with us whether your home is included by calling us on 08082 027728.

If you are due to have planned improvements carried out at your home, we will send you an information leaflet telling you what to expect. These leaflets can also be downloaded in PDF format by clicking on the links below.