Independent help and advice
There are a number of organisations who can help if you are having problems with paying your rent, arrears or debts.
Citizens Advice Cornwall
For free advice on debts, legal affairs and benefits:
• Visit the website www.citizensadvicecornwall.org.uk
• Call 03444 111444 to speak to an advisor or make an appointment at one of
10 offices and outreach centres in Cornwall
• Text ADVICE to 78866
My Money Steps
If you are struggling to pay credit cards, loans or household bills, you can get help with debts at the My Money Steps site. It is a free and easy to use service from National Debtline which will give you a personalised action plan to manage your debts and help get rid of the stress that goes with them.
Money Advice Service
Visit the Money Advice Service page for free, clear, unbiased advice to help you manage your money.
For free advice about homelessness, homeless prevention, housing benefit issues, poor housing, and tenancy problems, call 0344 515 2300 or visit the Shelter website.
Cornwall Council’s Housing Advice Team
Help from charities
The charities shown below are often used by our customers.
Christians Against Poverty - a national UK debt counselling agency.
Royal British Legion - a UK charity that provides financial, social and emotional support to millions who have served and are currently serving in the Armed Forces, and their dependants.
Debt Advice Foundation - a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt.