Coastline’s Neighbourhood and Involvement Team is here to help bring our customers into the heart of the organisation.

Along with you, we work with local agencies and Coastline’s staff to make sure all your neighbourhoods are safe and pleasant places to live. We also aim to give equal access to every person in our communities who wants to help us get things right.

Each member of the Neighbourhood and Involvement Team looks after sections of the Involvement and Empowerment Strategy, but we are all here to help you make a difference.

You can read more information about the team below, or continue to navigate a course through our pages to find out about the many ways to Get Involved with Coastline.

Take a look below for more information on our roles.

Claire Reeves

Neighbourhood and Involvement Manager (Full-time)

I have worked within Customer Involvement since 2006 and for Coastline since 2010. My focus is to work with the Neighbourhood and Involvement Facilitators to ensure that Customers are empowered to get involved and have their say in the way that best suits them.

 

Leanna Cox

Neighbourhood and Involvement Facilitator (Full-time)

With a varied customer focused background I develop and oversee the Training programme for customers. I also support Trevithick and Murdoch Area Panel, the Community Development Funding Action Team and the Involvement and Empowerment Sounding Board. Alongside this I deal with the daily queries that arise within the Neighbourhood and Involvement Team.

Liz Bracelin

Neighbourhood and Involvement Facilitator (Full-time)

I have worked in various departments in Coastline and am now settled into the Neighbourhood and Involvement Team where I am able to use all the skills and knowledge I gained. My main responsibilities are to support the Customer Scrutiny Panel, the work of CRAFT, and the Tenancy Sounding Board, as well as looking after all our young people involvement activities.

Jackie Thomson

Neighbourhood and Involvement Facilitator (Full-time)

My role within the Neighbourhood and Involvement Team means that I am out and about meeting our customers either in communities or at Residents' Associations. This also allows me to liaise across the company to address issues and report on information and concerns that customers may have.

 

Julian Rowe

Neighbourhood and Involvement Facilitator (Part-time)

With a background in media and communications I maintain the Neighbourhood and Involvement web pages. I also support the South Kerrier Area Panel (SKAP) and Home Sounding Board by attending their meetings and answering queries about Coastline’s services. I joined the team on a part-time basis from the Contact Centre, where I still work two days a week.

Nicki Highton

Neighbourhood and Involvement Facilitator (Part-time)

 

 

 

If you would like to know more about becoming an involved customer,please contact any member of the Neighbourhood and Involvement Team. You can e-mail getinvolved@coastlinehousing.co.uk, download the application form, call freephone 08082 027728 or our local number 01209 200200.