Coastline Housing aims to work in partnership with communities and groups to create positive places to live.

We created the Golden Triangle group in 2010. It is made up of staff from the Development, Property Services, Finance, Tenancy Management, and the Neighbourhood & Involvement teams.

The difference it makes

Being in a good community is just as important as living in a pleasant home. Tensions within an area can sometimes arise for many reasons, including unemployment, discrimination, low levels of education, boredom, low self-esteem, low incomes, poor housing, high crime rates or family breakdown.

The Golden Triangle is here to work with communities to overcome these kinds of problems. We want to make sure all our customers live in areas they are proud to call home – with clean and tidy surroundings, community spirit and good local facilities.

How you can get involved

The Golden Triangle holds consultations within neighbourhoods, so we may knock on your door or send a questionnaire. These should only take a few minutes of your time but your thoughts can help to really improve things for everyone.

You can read more information about Community Cohesion below, or continue to navigate a course through our pages to find out about the many ways to Get Involved with Coastline.

2011-12 Projects

The Golden Triangle group worked in partnership with customers and local communities to identify the latest consultation areas:

• Field Place in Mawnan Smith
• Argal View
• Treverva
• Gweal Darras
• Merry Mit Meadow in Budock Water
• Glebe Place in Ruan Minor
• Glebe Close in Mawgan
• Parc Enys at Cury
• Hawthorn Close
• Tangye Close
• Gibson Way in Porthleven
• Trevenson Court in Pool

As a result Gibson Way had additional parking installed, Wheal Rose play area has been completed, Hawthorn Close has additional parking, while Glebe Close (being installed) and Parc Enys await planning applications for parking.

The project originally started in 2007 under the Community Cohesion banner. The group selected areas by looking at community information including results from the Status Surveys our customers completed and then conducting stock tours. The team has worked in 14 different communities, the outcomes of which can be seen below.

2010-11 Projects

By looking at community information including results from the Status Surveys our customers completed, and then conducting stock tours, the group selected the areas shown below for the 2010-11 community cohesion projects

Parc An Manns, Mawnan Smith

Identified in 2010, residents had a mix of reaction to parking, isolation and anti social behaviour.  The location itself suggests that transport is vital and the bus link is good but the residents feel it could be better.  The village shopping centre is limited but does provide all basic services and the village has its own Doctor’s surgery and Post Office. Lack of support for a residents' associations. Parc An Manns cohesion flyer.

Paynters Lane End, Illogan

Identified in 2010, the residents feel that they pay a high service charge for a lot of green space, when they do not have enough parking.  They formed a resident association  in November 2010 and they now work with Coastline, the community, highways and the police. The young people now frequently attend BMX sessions, consultation over parking has resulted in resurfacing area behind 25-38 and shortly 14 new parking spaces will be created. Paynters Lane End cohesion flyer.

Trenoweth Estate, North Country, Redruth

Identified in 2010, where the residents can boast a huge playing field for everyone to enjoy with play equipment for the young people.  They have several active football teams who have had sponsorship for their kit and equipment.  Many of the residents have lived in Trenoweth since the houses were built. During consultation they stated that other than parking it is a lovely place to live. Residents identified areas where parking was needed and Coastline are now seeking planning permission and await the outcome. Trenoweth Estate cohesion flyer.

2009-10 Projects

Park Bottom, Illogan

Although identified in 2009, the residents here have been reluctant to form a Resident Association.  The neighbourhood inspections have shown that the gardens in Park Bottom are in good condition and the rent arrears are also low. The play area is used by the young people and residents have some concerns over anti social behaviour and bad language within the play area.  A good relationship with the local police has meant that activities have been arranged for the young people in the area and they have utilised the additional facility of Illogan Park. The residents are also invited to take part in all the activities which take place around the village (details on the Park Bottom cohesion flyer)

Coronation Road/Churchtown Road/Oxland Road, Illogan

Identified in 2009, unfortunately the residents have been reluctant to form another Resident Association (last active residents association was in 2005/6). However, there is involvement via the Illogan Christmas Lights Committee which has generated a lot of money through fund raising and hard work. A major concern has been the parking on the grass verge due to lack of space and the high volume of vehicles owned and driven by the residents. Illogan village has a lot to offer all ages of the Community and we actively encourage everyone to be part of that (details on the Illogan cohesion flyer)

Wheal Rose/Matela Close, Porthleven

Identified in 2009, the residents felt their ‘play space’ was inappropriately used. A Lack of bins, lack of public transport around the area and a lack of local policing were also an issues identified by the pilot consultation survey. During 2010, there has been a lot of consultation with the local community and once it was evidenced that the play area was still wanted, new equipment has been ordered and we now wait for delivery and installation.  Regular police patrols can be seen around the community and both the police and the local Councillor, attend the local Resident Association for Porthleven Residents. The village within Porthleven also has a lot to offer its residents (see the Matela Close cohesion flyer)

Gibson Way/Bickford Crescent, Porthleven

Identified in 2009, the residents feel that they live on a ‘thoroughfare’ to the rest of the village. Parking is a big concern and through the Resident Association, there is a lot of partnership work being done with the Local Councillor, Coastline Housing and Highways. Letters have gone to all the residents with suggestions for how parking could work. Feedback from all residents’ is very welcome. Please contact a member of the Resident Association with your views.  Finally the bins have been replaced in Bickford Play Area and an additional bin placed on the ‘green’ (see the Gibson Way cohesion flyer)

2008-09 Projects

Euny Close, Redruth (completed)
Residents of Euny Close identified a lack of maintenance to hedging and foot paths, a need for bench replacements and a play area, Neighbourhood Inspection enforcement, a need for a Neighbourhood Watch Scheme, a need for dog litter bins, and some road maintenance issues.  They now have good partnership communication with Cornwall Council, Police, Coastline and funding groups, a play area which was completed in April 2010 with equipment to suit children and young people. There is also a Neighbourhood Watch scheme with a very active Residents Association, and strong Neighbourhood Inspection enforcement (see the Euny Close cohesion flyer)

Update: It was agreed at the Residents Association AGM on the 4th November 2010 that the group will be dormant until March 2011. This is due to a reduction in resident Association numbers despite gallant recruitment efforts by the existing Committee with flyers/leaflets etc. (see the final Euny Close Cohesion summary)

Manor Road, Camborne
Residents of Manor Road identified parking issues, rubbish dumping, untidy rear gardens, lack of a Residents Association and a need to upgrade the King George VI Memorial. They now have tidier properties with regular inspections to identify/rectify problems and a Residents Association (Camborne West RA).  The TAP & MAP (area panel for Camborne & Redruth) have now completed the work to arrange the plaque and it has now been installed on the Memorial in Manor /Rectory Road. This was as a result of a cohesion questionnaire in 2008, asking for this to be done (see the Manor Road cohesion flyer)

Trenant, St Day (completed)
Residents of Trenant identified inconsiderate parking by residents, dirty communal areas, a lack of notice boards and dog litter bins, lighting repairs needed, litter problems, unsightly electric sub station, a need for levelling of the playing field, benches in need of repair, a need for an intercom facility and overgrown brambles on footpaths.  They now have a Communal Cleaning Contract in place, lighting has been repaired and upgraded, litter bins are in place, the electrical sub-station has been painted, benches repaired, and brambles cleared. Trenant now have their Notice Board and this is widely used to advertise local events for the community including the Resident Association.  There has also been a meeting with Cornwall Council for the levelling of the Playing Field. This work is planned for late 2010/2011. This is a great example of a Resident Association Committee working hard for their community (see the Trenant cohesion flyer and Trenant final summary)

2007-08 Projects

Collins Parc, Stithians (completed)
Residents of Collins Parc identified the need for a Residents Association, action for tackling rubbish dumping and vandalism, recycling facilities, and more established community groups. Through the Community Cohesion project they now have recycling facilities, a village that offers an excellent play area, resource centre and a mass of community groups for the whole village to benefit.
To date, there has not been enough support for a Residents Association, but we will be happy to support any residents interested in setting up such a group in future (see the Collins Parc cohesion flyer and Collins Parc final summary)

Trenance Road, Camborne (completed)
Residents of Trenance Road identified the need for a Residents Association, action for rubbish dumping and vandalism, targeting customers with untidy gardens, more play facilities, and sleepers in communal areas.  They now have Access Control on the main entry and exit point, with a communal cleaning contract in place, regular litter picking, recycling bins, Residents Association, more involved customers and reduced vandalism (see the Trenance cohesion flyer)

Update: Notice Board now on the estate. We have tried to focus on a setting up a resident group but unfortunately have been unsuccessful so far (see the Trenance final summary)

Grenville Gardens, Troon (completed)
Residents of Grenville Gardens identified the need for a Residents Association, recycling bins, tidying up of electric sub stations, action for poor parking and speeding around the area, and action to tackle rent arrears.  They now have recycling bins, a freshly painted and tidy electric sub station, speed humps on local roads, lower rent arrears and the opportunity to be involved with the village groups.  There has not been enough support for a Residents Association, but Grenville is now a part of Troon Village Association and Pengegon Neighbourhood Office where funding will support some of the needs within the community (see the Grenville Gardens cohesion flyer)

Update: Health Promotions (LEAP project) running regular ‘play sessions’on  Wednesdays  4pm-5pm until 8th December 2010.  There is also ongoing consultation with Cornwall Council over the local play equipment including the goal posts (see the Grenville Gardens final summary)

Montague Avenue, Redruth (completed)
Residents of Montague Avenue identified that shed doors in the area needed repairing or replacing, there were a high number of gardens not maintained, there was a need for more play facilities, action was needed to tackle residents parking on grass verges, rent arrears were high, and there was a lack of work opportunities.  They now have bollards to prevent parking on the grass, an enclosed play (football) area, partnership working with Cornwall Neighbourhoods 4 Change with job opportunities, shed doors repaired or replaced, and improved gardens through working with the Green Fingers Project. Rent arrears have also been reduced (see the Montague Avenue cohesion flyer and Montague Avenue final summary)

Community Partners

We are very grateful for the support of our community partners, which include:

Cornwall Council

Cornwall Cullet

The Sports and Arts Outreach Project

Local MPs

Local Resident Associations / community groups

Local businesses

The Police and Police Community Support Officers

Green Fingers (Redruth North Partnership)

CN4C

Cornwall Works

Community Assisted Projects

The Duchy College

Cornwall College

Community Energy Plus

The Combined Universities of Cornwall

Health Promotions (LEAP Project)

If you would like to know more about becoming an involved customer, please contact any member of the Neighbourhood and Involvement Team. You can e-mail getinvolved@coastlinehousing.co.uk, download the application form, call freephone 08082 027728 or our local number 01209 200200.