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Coastline customers

Get involved - on the beach

There are lots of easy ways to get involved!



Our CoastLines magazine is full of useful information. Published twice a year, it's a great way to keep up to date with what is happening.


Social Media

Coastline's Facebook and Twitter pages are always being updated with news and useful information. On Facebook just search for Coastline Housing and on Twitter look for @CoastlineHouse.


Customer satisfaction surveys

You can influence what we do by completing a customer satisfaction survey. They take just a few minutes to fill out but can make a real difference to the services we provide.


On the doorstep

To ensure we continue to improve our services and your neighbourhood we ask for feedback by knocking on your door from time-to-time.


Customer away day

Once a year we invite you to come along and have fun at an event organised by involved customers. It’s a great opportunity to have your say and influence how we deliver our services.


Complaints and compliments

It’s easy to make a complaint or compliment in a way that suits you. They help us to keep our standards high and learn where things could be improved. You can use the quick contact form to the right, or see more information on our complaints and compliments page.

Reporting a repair? Save time with My Coastline! Click the link at the top of the page to register or log in.
Garrick, Coastline's digital dog.
Hello Holly, I've passed the query to our Technical Services team, and we'll be in touch.