Coastline Housing is moving!
From Monday 20th February 2012 Coastline will be based in our new office at Barncoose Gateway Park, opposite Camborne-Redruth Community Hospital.
Our freephone number 08082 027728 and local number 01209 200200 will stay open throughout the move - you can call for repairs, general information and support 24 hours a day, 7 days a week.
Reception at Ferris House in Camborne will close for the final time at 5:15pm on Thursday 16th February.
We will not be open to visitors on Friday 17th February, but remember a full phone service will be available as usual.
Our new reception at Barncoose Gateway Park opens at 8:45am on Monday 20th February. We look forward to seeing you there!
Telephone:
08082 027728 Freephone or
01209 200200 Local Rate.
Use these numbers for all enquiries.
Call 08082 027728 or 01209 200200 for repairs, general information and support 24 hours a day, 7 days a week. This service stays open over weekends so you will be able to speak to an advisor at any time. Our reception at Ferris House is closed to visitors at weekends and on bank holidays.
Calls to the 08082 number are free from UK landlines, but you may be charged when using a mobile phone. The 01209 number can be used as part of inclusive minutes on most services.
If your call is not urgent use our text service:
07781 472887
Or send an e-mail:
customer.service@coastlinehousing.co.uk
We will confirm receipt of your message and if it requires a full reply this will be sent within 7 days.
If you prefer to call, our lines are quieter in the afternoon. You can also leave a message on our answerphone which is checked at 9:30am, 12:30pm and 5:30pm – if we need to call you back it will be within four hours.
Write to us or visit our reception which is open from 8:45am to 5:15pm Monday to Friday.
Ferris House,
Dolcoath Avenue,
Camborne,
Cornwall TR14 8SD
Click here for map
If you wish to see a specific member of staff it may be helpful to phone and make an appointment.
Letters are acknowledged when received and if a reply is needed it will be sent within 7 days.
Anti-social behaviour:
Cases can e-mailed directly to:
ASBincidents@coastlinehousing.co.uk
Fax:
01209 722472
Typetalk:
Dial 18001 before the number you require if you are deaf, hard of hearing, speech impaired or deaf/blind.
Language Line:
If English is not your first language we can use this service to interpret or translate.
