For repairs, general information and support 24 hours a day, 7 days a week.
Telephone:
08082 027728 Freephone or
01209 722422 Local Rate.
Use these numbers for all enquiries.
Calls to the 08082 number are free from UK landlines, but you may be charged when using a mobile phone. The 01209 number can be used as part of inclusive minutes on most services.
If your call is not urgent:
Try phoning in the afternoon when lines are quieter;
Or leave a message on our answerphone which is checked at 9:30am, 12:30pm and 5:30pm – if we need to call you back it will be within four hours.
Write to us or visit our reception which is open from 8:45am to 5:15pm Monday to Friday.
Ferris House,
Dolcoath Avenue,
Camborne,
Cornwall TR14 8SD
Click here for map
If you wish to see a specific member of staff it may be helpful to phone and make an appointment.
Letters are acknowledged when received and if a reply is needed it will be sent within 14 days.
E-mail:
customer.service@coastlinehousing.co.uk
We will confirm receipt of your message and if it requires a full reply this will be sent within 14 days.
Anti-social behaviour cases can e-mailed directly to:
ASBincidents@coastlinehousing.co.uk
Fax:
01209 722472
Text:
07781 472887
Typetalk:
Dial 18001 before the number you require if you are deaf, hard of hearing, speech impaired or deaf/blind.
Language Line:
If English is not your first language we can use this service to interpret or translate.
